PLEASE REVIEW DISCUSSION GUIDELINES ATTACHMENT BEFORE WRITING RESPONSE…STRICT GUIDELINES HAVE TO BE FOLLOWED TO RECEIVE FULL CREDIT!!! COM 665 Discussion Participation October 2015.docx DISCUSSION POST:Understanding the WHY is the guiding principle in conflict.The Golden Circle concept was inspired by a simple mathematical relationship “…supporting the notion there is more order in nature than we think”(Sinek, 2009, p. 38). Defining the terms of the circle starting outside and working inwards is WHAT, HOW, and WHY. WHAT describes, “…the products or services a company sells” (p. 39). HOW is the differentiating or motivating factor in a decision; the explanation of something different or better (p. 39). WHY is the purpose; why the company exists or why someone should care (p. 39). An individual’s guiding principle in conflict should be to act and communicate from the inside out focusing on the WHY. If leaders started by first asking why, then they would inspire individuals to act rather than cause a reaction or conflict. A state of conflict is, “When goals…are so disparate and incompatible that the system can’t function smoothly” (Thomas, 2013, Discussion 5 Slide 3). Not evaluating the why or goals is a problem. Therefore, in conflict situations individuals should use less “unproductive language: i.e. blaming, interrupting…” (Thomas, 2013, Discussion 6 Slide 9) and focus on the why or “‘real objectives’” (Thomas, 2013, Discussion 5 Slide 5).Sometimes in conflict, managers are drawn to the quicker, cheaper option over the better long-term solution. Thomas and Schmidt (1976) found that “managers devoted up to a fifth of their time resolving conflicts” (qtd. in Goldman, Cropanzano, Stein, Benson, 2008, p. 292). A management consultant states, “they never have the time or money to do it right the first time…but they always have the time and money to do it again” (Sinek, 2009, p. 23). In a Japanese auto plant, the Japanese “…didn’t examine the problem and accumulate data to figure out the best solution – they engineered the outcome they wanted from the beginning” (Sinek, 2009, p. 14). If the desired outcome wasn’t achieved, the Japanese auto plant understood that there was a defect in the process from the start. When faced with a result that does not go according to plan and conflict arises, the first instinct is to go through a series of short-term tactics to reach the desired outcome. However, the short-term may not be structurally sound in the original intention. There is greater value placed in the original purpose or “why”. More data doesn’t always help, especially if a flawed assumption is what set off the whole conflict process in the first place. Our behavior is affected by our assumptions or perceived truth. If mediation is an option, the mediator may use both directive and elicitive strategies (Charkoudian, De Ritis, Buck, Wilson, 2009, p. 293) to better understand the purpose or why the conflict arose. Mediators refer to a metamodel to help distinguish how a problem is defined (from narrow to broad)” (Alexander, 2008, p. 99). The “narrow to broad” relates to The Golden Circle concept thus emphasizing the importance of the WHY as the guiding principle for conflict.495 wordsAlexander, N. (2008). The mediation metamodel: Understanding practice. Conflict Resolution Quarterly, 26(1), 97-122. doi: 10.1002/crq.225Charkoudian, L., de Ritis, C. et al. (2009/Spring). Mediation by any other name would smell as sweet – or would it? The struggle to define mediation and its various approaches. Conflict Resolution Quaterly, 26(3), 293-316. doi: 10.1002/crq.234Goldman, B.M., Cropanzano, R., et al. (2008). The role of third parties/mediation in managing conflict in organizations. In C.K.W. de Dreu & M.J. Gelfand (eds.) The psychology of conflict management in organizations. New York, NY: Taylor and Francis Group. 291-319.Sinek, S. (2009) . Start with why: How great leaders inspire everyone to take action. New York: Penguin GroupThomas, Lorne. Discussion 5: Conflict Management (PowerPoint slides) . Retrieved from Lecture Notes Online Web site: https://chipcast.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4007e018-1705-404f-bc6c-1fc0f34c415aThomas, Lorne. Discussion 6: Mediation and Grievance (PowerPoint slides) . Retrieved from Lecture Notes Online Web site: https://chipcast.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4007e018-1705-404f-bc6c-1fc0f34c415aCOM 665 – Online Discussion Participation
For weekly discussions, students will reply to five different exams. There are three separate
requirements that are as follows:
Three replies must expand, extend, or reflect.
Pick any 3 essays and offer a well-organized, thoughtful response. In your response, you should
add value and move the dialogue forward. Simply agreeing with an essay or offering anything
that restates the student’s work (otherwise known as “cheerleading”) without any further insight
will result in a low score.
Start by explaining what you are responding to from the student’s essay. Make sure to explain
your expansion/extension/reflection. Use outside research to support what you are proposing;
please actually use a quotation from the outside source. Stay focused on adding value in your
response. Teach us something new; look at things from a slightly different perspective; argue
with original post, discover something the student missed. Try to move things to a higher level.
Citations should come from useful and credible sources (the reference may not come from
either of our course books or the readings.). Given you need to expand on three different
essays, you should try to draw on three different sources. Books, research articles, and news
articles will be the most likely sources here. Sources like Wikipedia and social media are not
acceptable sources, nor do they reflect a graduate student ability to bring in outside scholarly
support, so they will be graded down. Please cite your source in-text and include the
bibliographic reference at the end of your reply. Use APA formatting here.
Type the word count at the end of your reply before your bibliography. The word count only
includes your reply – your in-text citation is included – your bibliography is not.
Each reply must be 200 to 250 words.
Your additional two responses may be any mix of expand/reflect or:
Critique:
Here you need to specifically critique and expand clearly on both the strengths and weaknesses
of the essay. Look to ideas more than mechanics unless mechanics get in the way of following
the argument. This is an opportunity for you to expand, question, and/or debate a colleague’s
ideas.
Offer 3 strengths with examples and why they are strengths. Offer 2 weaknesses with
suggestions for improvements. This should be done as a bulleted or numbered list.
You don’t need to do outside research. Stay focused on offering constructive criticism that will
help your classmate improve their critical thinking and analysis. Criticism is not necessarily
negative – especially when offering valuable insight to help a student improve. Criticism should
still be meaty and pertinent. Simply saying like “would like to have you expand on the detail of
your example,” over and over again, communicates to me you can’t really see all that deeply into
COM 665 – Online Discussion Participation
the argumentative essay process. Try to look at essay organization, use of transitions and
conclusions, comprehensibility, use of the citations, basic reasoning, etc.
Each critique must be approximately 150 words.
Current/Contemporary Event:
Connect what the student wrote to current events. Identify the current event you are using and
the source. Do not focus exclusively on personal experiences for “current events.” Clearly some
of these are relevant in terms of bringing in examples, so in any given week, one “event” can be
from relevant personal experience. Therefore, you also must draw on at least one situation you
read about or heard about in the news, web, etc. You will need to identify that source, by the
way. Identify statements from the student’s exam that you are drawing on, and then offer the
insights that you think are relevant given the material.
Type the word count at the end of your reply before your bibliography. The word count only
includes your reply – your in-text citation is included – your bibliography is not.
Each connection to events must be approximately 150 words. Begin these with the simple
statement “Current Event,” so I know that these responses are you current event contributions.
Discussion Assessment
It terms of evaluation, I will look at both the quality and the insight of the student’s work. This
being a seminar class, the mode of instruction is supposed to contain, in part, higher level debate
and critique. It is a way ideas are created, tested and advanced.
Throughout the discussion, all of the entries must be respectful and nonaggressive. It is possible
to argue against a student’s essay and/or about issues without harming the people who are doing
the arguing. This opens our mind and offers further insight – and that is expected!
While I realize this may be difficult to critique another student, it also offers you practice
reflecting on your own work. If you find you have taken another student’s comments on your
work personally and would like to discuss with me, please do. The intent of these discussions is
to learn, not feel hindered.
Each week, you are expected to pick different students to reply to. In the next week, pick a new
set of students. Eventually, you will have to come back to students you have analyzed already;
just don’t get into the habit of replying to the same students all the time. This could count against
your score.
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