Use the Internet to research
articles on process improvement and problem solving tools. Select
one (1) business project that used one of the tools discussed in the textbook.
Evaluate level of the efficiency and effectiveness of the utilization of the
tool within the project that you selected. Justify your response.
Use this reference for the tools: Statistical Thinking: Improving
Business Performance – 1 Year Option, 2nd Edition; Hoerl, Roger and
Snee, Ron D.; Chapter 5
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